Comments on: Graydon’s Crossing, Grand Rapids, MI Review

By: shell

shell — Sun, 27 Dec 2009 17:01:10 +0000

I come home to GR every year and was geeked to find Graydon’s Crossing this summer. The deck is great the ambiance all around is amazing. I went several times with different groups of friends and every time but one our service was great. Had I not returned after that one experience, I would not have had the great times I had over this past summer. They have this beer and food pairing night once a month that is amazing! My husband makes his own beer and he flew into GR on our anniversary night and I surprised him with this. He loved it. I, too, have worked the restaurant business in the past and the person “whitekid” dealt with may have been new and “just following rules” not having a sure foothold on “how things work”. “Whitekid” — you’re missing out if you don’t give it another try. At least one. The food is amazing, the beer selection is outstanding and, with a majority of my experiences, the staff is helpful, full of knowledge about the food and drink menu and generally good folk!

By: Stephanie

Stephanie — Wed, 09 Dec 2009 22:56:09 +0000

So the bartender got carried away, cant say I don’t feel the same as he does. 20 seconds isn’t much and maybe inquiring instead of helping yourself would have eliminated any such events as you had. Either way, the downstairs deck is lovely and you can sit and enjoy all the drafts and lovely atmosphere from there. But I promise I don’t welcome you; drink you redbull and vodka elsewhere.

By: Kendra

Kendra — Wed, 25 Feb 2009 19:18:43 +0000

While the ambiance is unique and the food can be quite good, the service is often hit or miss. I do not disagree with the original post.

By: ColdRiver

ColdRiver — Wed, 29 Oct 2008 12:36:44 +0000

The orginal post here illustrates how entitled and arrogant so many people are. This is one of my favorite restaurants and friends of ours actually go there at least once a month. We have consistently had excellent food and service, and have enjoyed the unique ambiance.
To write such a negative post based on the fact that you didn’t get to do things your way with no wait is foolish. Exercise some common courtesy next time. Or better yet, go to Burger King.

By: Saranee Mitra Sen

Saranee Mitra Sen — Tue, 24 Jun 2008 23:57:24 +0000

I visited this place today for the first time and loved it. I have toured the countryside in UK and this place reminded of many a pubs that I came across there. I am not a big beer drinker but I loved the Indian fusion food.I am an Indian and choice of Indian food in GR is pathetic.I loved what we ordered, Bombay Gyro, Plantain fritters, South Indian shrimp tacos.In fact if you want flavorsome Indian food, skip Bombay cuisine and head to this place.

By: Sue Ross

Sue Ross — Thu, 20 Mar 2008 18:14:39 +0000

We visited Graydon’s on St Patrick’s Day. Had a wonderful meal, great beer and fantastic service. Our waiter was humorous and fun, Irish to boot! We loved it. (and him)
If you have had a negative experience, I think you should try again. Gr restaraunts are mostly BORING chain businesses!!! Give this one a chance or try some positive feedback. We need more interesting places like this one! Sue

By: vvhitekid2

vvhitekid2 — Sun, 07 Jan 2007 13:44:38 +0000

This was the response I expected. The attitude of this bartender seems to reflect the attitude of all Graydon’s employees.

“20 seconds is nothing”
As I mentioned in the article, we initially waited for 20 seconds, then wandered a bit. Upon returning to the hostess station, probably a minute and a half later, there was still no hostess in sight.

“we don’t want stupid shits like you in anyways who will tips $1 on $10 tab”
Having been a server and a bartender myself, I can say that I never tip 10% unless the service was horrible. So, if you’re getting 10% tips, you probably aren’t a very good bartender.

You have a cool bar. I like the menu and the beer selection. Too bad the employees have awful attitudes like this.

By: Bartender @ Graydon's

Bartender @ Graydon's — Sun, 07 Jan 2007 08:49:29 +0000

You are a dumba**! learn some etiquitte! 20 seconds is nothing. we don’t want stupid *hits like you in anyways who will tips $1 on $10 tab. In fact, no one who serves booze ever wants you to go to there establishment, unless its Vinny’s. you have no class something ‘kid’.( the name fits, “kid”)